Support
Contact Us
Last Updated: July 13, 2026
We are committed to providing exceptional customer service.
Customer Support
Email: orders@vertexbiolabs.com
Business Hours
Monday – Friday, 9:00 AM – 5:00 PM Eastern Time
Order Questions
For assistance regarding:
- •Orders
- •Shipping
- •Damaged shipments
- •Account assistance
- •General questions
please contact orders@vertexbiolabs.com. We strive to respond to all inquiries within one business day.