Legal
Privacy Policy
Last Updated: July 13, 2026
Vertex BioLabs values your privacy and is committed to protecting your personal information.
Information We Collect
We may collect:
- •Name
- •Email address
- •Billing address
- •Shipping address
- •Phone number
- •Payment information (processed securely through Stripe)
- •Device information
- •Browser information
- •IP address
- •Website usage data
Payment Security
Vertex BioLabs does not store your full credit card information. Payments are securely processed through Stripe, an industry-leading payment processor using encrypted payment technology.
How We Use Information
We use customer information to:
- •Process orders
- •Provide customer support
- •Send order confirmations
- •Send shipping notifications
- •Improve our website
- •Prevent fraud
- •Comply with legal obligations
Cookies
Our website uses cookies and similar technologies to improve functionality and analyze website traffic. You may disable cookies through your browser settings, though some site functionality may be affected.
Marketing Emails
Customers may opt out of promotional emails at any time using the unsubscribe link included in those emails.
Data Security
We employ commercially reasonable security measures designed to protect customer information from unauthorized access, disclosure, alteration, or destruction.
Third-Party Services
We may use trusted third-party providers including:
- •Stripe
- •Google Analytics
- •Google Merchant Center
- •Shipping providers
Each provider maintains its own privacy practices.
Contact
Questions regarding privacy may be sent to orders@vertexbiolabs.com.