Return Policy

Due to the nature of research products sold by Vertex BioLabs, all sales are final.

For quality assurance, product integrity, and safety reasons, we cannot accept returns or exchanges once an order has shipped.

If you receive:

• •the wrong product,
• •damaged merchandise,
• •or an incomplete shipment,

please contact us within 48 hours of delivery.

Email: orders@vertexbiolabs.com

Please include:

• •Order number
• •Description of the issue
• •Photographs (if applicable)

Each request is reviewed individually, and if an error occurred on our part, we will work promptly to correct it.